RCA Training Course: Customer Service

RCA Training Course: Customer Service

By NSW Wine on September 02, 2021

Restaurant & Catering Association has partnered with Destination NSW to deliver three, free online short courses – known as micro credentials – for NSW tourism and hospitality businesses.

The three courses available are:

  • Customer Service
  • Managing Customer Expectations (Covid-19)
  • Emotional Awareness in Customer Service

On completion of each course, you will receive a digital badge which is a recognised credential to add to your CV and your LinkedIn profile. 

Apply HERE

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May, June, July 2022

NSW Wine Regional Trade Tasting

NSW Wine is hosting a series of regional tastings for the on-premise trade in Sydney. Part 1 focuses on the Hunter Valley, Mudgee, the Canberra District & Orange, with additional Parts taking place later in the year. For more info email:

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July 2022

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Register for free workshops that will assist NSW wine businesses become stronger in the NSW On-Premise channel.

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October 2022

2022 NSW Wine Awards Judging

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Join the Governor of NSW at a lavish lunch and be amongst the first to hear which NSW wines and winemakers have been crowned the best of the best in 2022.

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March 2023

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The next NSW Sommelier's Wine List Awards will open in early 2023. To find out more about these Awards and see who were the 2022 #nswwinestar click below.

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